How can I place a replacement request on siconsthepetsafari.com?

Siconsthepetsafari.com is always with you to make your purchase a peaceful shopping. While all products are genuine and from reliable sources, we encourage No Exchange & No Return policy. We suggest a thorough evaluation before placing the order on the website.

Incase the product is damaged during transit customer will have to inform at support@siconsthepetsafari.com within 24 hours of the receipt of product along with the picture of damaged product. Items must be unused and in the original packing. 

*Please note that replacement will be made only after thoroughly investigating the reason for which you want to replace the product.

However some exchanges due to defects must be addressed directly with the manufacturer. Refer to the customer care number as mentioned on the packet for such matters.

You can call or E-mail our customer support for further assistance.